SMART Conference Agenda

8:30 AM - 9:30 AM Registration & Continental Breakfast
9:30 AM - 10:00 AM Welcome & Opening Remarks
Speaker:Linda Hatfield, V.P. of Product Management, IDeaS Revenue Optimization
10:00 AM - 11:15 AM Checking-In - Hotelier Panel Discussion
Join our panel of distinguished hoteliers as they discuss their challenges in creating and managing demand for their properties. Find out how they integrate best of breed technologies to increase revenue, decrease costs and drive higher guest satisfaction metrics.

Moderator:Amy Perry, SynXis
Panelists:Tyler Williams, Destination Hotels & Resorts
Dan Kowalewski, V.P. of Strategy & Service, Wyndham Hotel Group
Jennifer Jodoin, Director of Revenue Management, The Breakers Hotel & Resort Palm Beach
11:15 AM - 12:30 PM On-Line & Beyond - On-Line Distribution Panel
Understand how system integrations and emerging revenue management practices have affected the business model of selling travel to the end consumer. Interact with some of the top names in travel as they explain how their business has changed, and what plans they have for the future.

Moderator:Edward St.Onge, President, EZ Yield.com
Panelists:Jennifer Trevino, Travelocity
Dermot Quigley, Tourico Holidays
Jamin Finlaw, V.P. of Product Development, BookIt.com ®
12:30 PM - 1:30 PM Networking Luncheon and Commentary
Enjoy a lunch in the company of your colleagues during a Product Management discussion of the history of Revenue Management, including a peek as to where the art is going.

Speaker:Professor Amy Gregory, Adjunct Professor, UCF Rosen School of Hospitality Management
1:30 PM - 2:45 PM Solving Problems Together - SMART Sponsor Panel Discussion
This interactive panel discussion features representatives from the founding companies of the SMART alliance. The panelists will show why the industry needs the SMART alliance, how customers today are leveraging the cross-discipline benefits of using these technologies together and where the opportunities lie for tomorrow to minimize the challenges presented by the hotelier panel.

Moderator:Mark G. Haley, CHTP, The Prism Partnership, LLC
Panelists:Edward St. Onge, President, EZYield.com
Linda Hatfield, V.P. of Product Management, IDeaS Revenue Optimization
Lew Harasymiw, SynXis
William "Bill" Rieke, V.P. of Business Development, The Rubicon Group
Maureen Dime, President, Avalon Report
2:45 PM - 3:30 PM Networking Break
Re-energize and refresh with your colleagues and get a chance for one on one time with our founding sponsors!
3:30 PM - 4:00 PM Pulling It All Together - Closing Remarks
Summary of the high points of the three panel discussions and what attendees can take away from today's event to benefit their hotels immediately and in the future.

Speaker:Edward St. Onge, President, EZYield.com
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